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27 Oct

  • By Springboard Agency
  • In

Position ID 2694: Airline Operations Internship

About the Host organization:

Are you interested in an adventurous life, a career with great perks, a global networking opportunity and lots of travel opportunities? If this sounds like you, then an internship at YVR with one of North America’s leading airlines would be perfect opportunity for you.

The successful candidate will have the opportunity to see day to day operations for ground staff gaining an insight into airport operations and customer service. A great experience for anyone interested in pursuing a future in airline customer services.

 

Position Description:

This Airline Operations Internship is designed for a student interested in the day to day operations of an airline, who is passionate about serving customers and enjoys providing great service at all times. Your role will be in Guest Services and some of the tasks that you will gain exposure to include:

 

  • Greeting and assisting guests and handling their enquiries
  • Assist with kiosk Check-In
  • Assist with translation and other language barriers
  • Providing directions and transfer assistance to guests
  • Become an expert in the knowledge of YVR’s layout

The successful student will have an interest in Airport Operations and experience in Customer Services would be beneficial.  Students need to have excellent English communication skills with the ability to communicate in fast paced, high pressure environments.

 

*This is a seasonal position and highly competitive as there is a lot of demand.

 

Minimum term:

Varies based on the season.

 

Outcome of Successful Completion:

Successful completion of an internship with this company will receive:

Reference letter from a prominent North American airline

Exposure to airline operations

Exposure and opportunity to Interact and job shadow experienced ground staff personnel

Opportunities to speak with people from various nationalities, further improving communication and customer service skills.

 

Interested in finding out more about this opportunity? Fill out the form below and we will be in touch!

 

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